Rayaby DemandHub

Never miss a patient. Even after hours.

Stop losing patients to voicemail. Raya answers your calls, texts and website chat when your front desk can't, follows up with every patient, and hands your team a clear summary of every inquiry.

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HIPAA-compliant

Early access includes

  • Calls answered 24/7, or only after hours
  • A note of who called and why, for every call
  • A follow-up text to every caller

Every call answered. Every patient followed up.

At 8:47 pm a patient calls about her sore shoulder. If voicemail answers, she may book somewhere else tonight. With Raya, she gets a friendly answer and a text back, and you get a note in the morning.

Answers when you can't

After hours, or when nobody at the desk can pick up. Raya greets callers in your clinic's name, answers common questions and takes down who's calling and why.

Texts every patient back

Everyone Raya speaks to gets a follow-up text, with your booking link if you have one. Missed calls and voicemails can get an automatic reply too, so no one is left waiting in silence.

Hands you every inquiry

Each call waits for your team: who called, why, and the full transcript. Call back from the same screen.

The clinic and patients shown are examples.

Live in three steps.

  1. Step 1: Add your website

    Raya reads up to 10 pages and drafts its answers. It can re-check them every week.

  2. Step 2: Approve and set your hours

    Check every answer, then choose 24/7 or after hours only.

  3. Step 3: Connect your number

    Try Raya yourself first, then it starts answering.

Built for the way your clinic works.

Sounds like your clinic

Your greeting, your hours and answers drafted from your own website. Nothing reaches a caller until you approve it.

Your team stays in charge

Ring your front desk first, or let Raya answer straight away. Callers who ask for a person are put through once Raya has their name and number.

Works with what you use

Raya sits alongside Jane or whatever software you already have. Nothing to switch.

Medical Grade

Built from the ground up for healthcare. Full HIPAA compliance with strict audit logging and data redaction by default.

Coming soon: your whole front desk.

Raya is growing beyond the phone. Booking, reminders and billing are in a closed private beta now. Sign up for early access to be considered.

Get early access
  • Online booking and a calendar that follows your rules
  • Reminders, confirmations and missed-visit follow-up
  • A waiting list that fills cancelled slots by text
  • Recall, intake forms and group messages
  • Payments, no-show fees and end-of-day totals
  • Bring patients over from Jane or a spreadsheet

Questions, answered.

We use Jane App. Do we have to switch?

No. Raya works alongside the system you already use. It answers the phone and hands the follow-up to your team; your calendar and charts stay where they are.

Can patients still reach a real person?

Yes. Raya can ring your front desk first, and when a caller asks for a person it takes their name and number, then puts them through to your staff.

What does Raya say to callers?

Only what your clinic has approved. Raya drafts its answers from your website, you check each one, and you can change them at any time. When patients text, it leaves medical, price and insurance questions to your team.

Can Raya book appointments?

Today, Raya texts callers a link to your own online booking page, or tells them someone will be in touch. Booking straight into Raya's own calendar is in a private beta.

What if Raya gets an answer wrong?

Flag the reply and fix the answer in the app, then try it yourself before patients hear it.

Can I use Raya only after hours?

Yes. Choose 24/7 or after hours only, and add holiday closures so Raya knows when you're away.

Is Raya HIPAA-compliant?

Yes. Raya is a HIPAA-compliant AI receptionist, with roles, two-step sign-in and an audit log of who viewed patient data.

Give your front desk its day back.

Point Raya at your website and hear it answer your clinic's phone the way you want it answered.

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